Nuance

Order Handler - (International working environment)

HU-Budapest
Job ID
1-29026
Category
Customer Service / Support - All Openings
Pos. Type
Full Time

Company Overview

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

 

Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

 

Job Summary

Reports to OM supervisor in Budapest. Major duty is classic purchase orders/contracts to Order handling activities for our products, as well as keeping contact with internal and external customers. Works together with other departments including Manufacturing and Fulfillment.

 

Responsibilities:

• Performs standard activities associated with the receipt, review, processing, and issue resolution of customer purchase orders and contracts.
• Ensures customer requested prices and purchasing terms comply with governing sales agreements and company policies.
• Determines correct product code and part numbers ordered.
• Performs standard reporting to Management.

 

Qualifications

Number of Years of Work Experience: strong experience in Customer Relationship management in an international environment

  • Experience with ERP systems, ideally Oracle 
  • Strong Excel skills
  • Strong shared service center experience 
  • Excellent English language knowledge 
  • Ability to interpret legal language in contracts and terms on Purchase Orders 
  • Ability to work extended hours at computer terminal 
  • Ability to work extended work hours for end of the quarter transactions

Preferred Skills:

  • Customer-oriented, pro-active and well organized person with ability to act quickly
  • Ability to work extended work hours for end of the quarter transactions
  • Any additonal language skills German, French, Italian or Spanish

 

Education: College or University degree in one of these areas: logistics, economics, engineering, project management etc.

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