Quality Assurance Specialist

Job ID
Research & Development - Software Development or Programming
Pos. Type
Full Time

Company Overview

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


Join our Imaging team…greater document flexibility for more personal productivity.  We are passionate about designing and building secure technology that empowers companies to gain control of their document management processes and ensure their proprietary and customer information is protected.

Job Summary

Summary: The Quality Assurance Specialist works as a member of the QA testing team and is responsible for ensuring quality document accounting, printing, and scanning solutions. This person develops test documentation including test plans and individual test cases, develops automated testing capabilities, executes manual and automated tests, analyzes and troubleshoots issues, and participates in development and product discussions and presentations.



•Plan, develop, and execute tests against software and hardware products using a variety of manual and automated test tools to ensure requirements have been met.
•Work with the development team to ensure all requirements have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.
•Review product documentation and collateral materials
•Create and maintain test documentation such as test plans, defect report and test result summary
•Interact with team members and other groups to troubleshoot and resolve quality defects and issues identified during the testing process and post-release of the product
•Communicate product and process information to other members of the QA team, other departements, and customers as necessary
•Perform QA equipment/lab maintenance tasks as assigned



Number of Years of Work Experience: 5+ years in a software quality or technical support function



Required Skills:

  • Installation, configuration, and troubleshooting of enterprise server and client applications on Microsoft Windows in virtual environment.
  • Working experience in software testing for enterprise system consisting of distributed server components, database server clients, WebUI, and supported HW devices.
  • Working experience in developing test automation scripts for functional testing.
  • Working experience in agile environment for fast-paced software development and testing release cycle.
  • Strong trouble-shooting skills to identify root cause and narrow down issues.
  • Demonstrated ability to "think outside the box" when creating and executing test plans.
  • Written and verbal communications demonstrated through the creation of test plans, defect documentation, and result report.

Preferred Skills:

  • Experience with large scale network infrastructures including distributed servers, clusters, load balancers, and network protocols, such as TCP/UDP, DNS, AD, LDAP, SMTP, SSL/TLS, etc.
  • Working knowledge of Python is an asset. 

Education: University degree in a related technical field.

Additional Information

In Waterloo:

What We Offer!

Unique environment for collaborative teamwork on cutting-edge technology:

  • Convenient location
  • Free parking
  • Flexible hours
  • Contributing to and collaborating with international teams that drive innovation

Competitive benefit package:

  • 4 weeks’ vacation
  • 10 paid sick days
  • 11 paid holidays
  • Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan

Award-winning Top Employer:

  • Canada’s Top 100 Employers – 7 consecutive years
  • Canada’s Top Employers for Young People – 3 consecutive years

LI Code



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.