Privacy Program Manager

Job ID
Legal - All Openings
Pos. Type
Full Time

Company Overview

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


Job Summary

Privacy Counsel/Program Manager


Position is responsible for the full life cycle management of initiatives that are foundational and essential to building and maintaining a global privacy program to include the development, maintenance and enhancement of Nuance’s global privacy program. This position reports directly to the Chief Privacy Officer.

  • Engage in a wide range of activities all aimed at supporting Nuance’s global privacy program, including, the design, drafting, and implementation of policies, controls, best practices and other processes
  • Facilitate the definition of scope, goals and deliverables for defined projects
  • Identify and manage the overall impact assessment process, vendor risk management, incident response, incident management, and data mapping efforts
  • Monitor and report on the ongoing initiatives of the privacy program, using appropriate tools
  • Establish strong relationships with internal stakeholders from each business unit to monitor and report on progress, resolve issues, and refine control processes as necessary
  • Provide ongoing management, and oversight of the privacy training program, while supporting content development for the training program
  • Review and triage privacy incidents and requests for access to personal information internally and externally, including ensure accurate compilation of supporting materials.
  • Other responsibilities as assigned/identified.

Qualifications / Requirements:

  • Minimum of 12 years of experience with minimum of 3 years in privacy and security • Proven project management experience, excellent organizational skills, and keen attention to detail
  • Proven track record of working independently • Experience managing third-party entities as well as communications with outside legal counsel • Experience managing global international, cross-departmental working groups • Knowledge of privacy laws and data security requirements helpful • Expert-level writing, data analysis, report drafting and delivery skills • International/multi-cultural experience, foreign language skills a plus • Strong technical aptitude a plus • Bachelor’s degree in business, law, information management or computer science; JD preferred.

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.


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