Principal Cloud Design Architect

US-MA-Burlington | IE-Dublin | UK-BKM-Marlow | CA-QC-Montreal | CA-ON-Waterloo
Job ID
Professional Services - Software Development or Programming
Pos. Type
Full Time

Company Overview

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


Join our Mobile team…intelligent systems now ready for the road. We are passionate about developing intelligent interfaces that enable people to talk to their cars, phones, devices, and other smart “things”.

Job Summary

We are seeking an experienced cloud architect to lead cloud infrastructure and network design in the Mobile division, providing technical leadership to the engineering and integration of speech recognition SaaS infrastructure.

Daily responsibilities include interacting with Engineers, R&D, Operations, Information Security and Project teams to lead design initiatives for new SaaS services and infrastructure and also ensure the  operational availability and efficacy of Mobile products.

Candidates must be well versed in cloud computing design in addition to routing, switching, load balancing and firewall technologies acquired through 10+ years combined experience in network, cloud and hosting environments. Hands-on technical experience in Linux administration and scripting, along with excellent communications skills, are required to succeed in this high-visibility technical leadership role.



  • Design complex, highly-available global computing environments that deliver Nuance Mobile's SaaS speech recognition products and platforms.
  • Create infrastructure solutions that satisfy customer requirements, cost-efficiency objectives and security standards. Solutions must be fully transferable, supportable and maintainable by other Mobile teams, and flexible to work across public, private and hybrid cloud environments.
  • Facilitate technical and security discussions to develop solutions. Provide 3rd tier support as required for deployed systems.
  • Plan and design the logical, virtual and physical elements of solutions in concept and detail to inform, direct and advance implementation and delivery projects.
  • Work with Infrastructure, Platform, Support, Datacenter, Network, Database and Security teams to drive, consolidate and maintain documentation of all systems in the public and private cloud.
  • Participate in the development, advocacy and adoption of provisioning/deployment tools and processes to enhance productivity and efficiency.

Number of Years of Work Experience: 10+ years of professional experience in progressively responsible technical roles including:

  • 7+ years network architecture design and/or solution engineering in SaaS environments
  • 5+ years network design or administration involving cloud infrastructure [AWS, Azure, Google, etc]
  • 5+ years hands-on experience with Linux system administration
  • 4+ years scripting or coding experience with one or more languages
  • 3+ years hands-on experience with network system administration

Required Skills: 

  • Able to design large scale cloud and network infrastructures to support SaaS operations for high-profile customers.
  • Extensive working knowledge of both cloud and network technologies and vendors. Recent experience with Cisco, Linux and f5, plus Azure or AWS.
  • Able to explain network protocols and design principals in concept and detail for varying audiences.
  • Solid understanding of security best practices and controls related to infrastructure, particularly in cloud. Must be able to define and design, gain internal security approvals then deliver secure audit-ready solutions.
  • Demonstrable problem solving, capacity planning and process creation skills
  • Must be able to collaborate and assume a technical leadership role when required. Excellent interpersonal and communication skills are critical to success in this position

Preferred Skills:

  • Demonstrated ability to design solutions using open source technologies
  • Experience or working knowledge of SD-WAN technologies
  • Experience with Palo Alto and Arista products
  • Knowledge and understanding of ITIL or a similar IT Service Management framework


  • Bachelor’s degree in Computer Science or equivalent (Required)
  • Master’s degree in Computer Science or equivalent (Preferred)

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.

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