Director Program Management Office (PMO)

Job ID
Marketing - Product Marketing
Pos. Type
Full Time

Company Overview

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.


Join our Mobile team…intelligent systems now ready for the road. We are passionate about developing intelligent interfaces that enable people to talk to their cars, phones, devices, and other smart “things”.


Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.


Join our Imaging team…greater document flexibility for more personal productivity.  We are passionate about designing and building secure technology that empowers companies to gain control of their document management processes and ensure their proprietary and customer information is protected.

Job Summary

The Program Management Office (PMO) Director reports to the Vice President of Product Management and is responsible for the overall governance and project management of the portfolio programs of Nuance Document Imaging.  Leading a team of project managers, they are responsible for implementing PMO processes and policies, managing the overall execution of active programs and projects to ensure that they meet the organizational goals and requirements. 




  • Lead team of project managers
  • Develops strategic and integrated plans for programs and projects in the portfolio
  • Ensures that programs and projects are being executed in accordance with established business objectives and roadmap adhering to timelines and budget
  • Manages holistic resource forecasting and planning across cross functional teams
  • Oversees and coordinates the procurement of project related staffing.
  • Governs consistent processes, tools and guidelines for the various programs and ensures that they are followed
  • Accountable for portfolio financial performance
  • Provide visibility to executive staff and key departmental leaders on status of programs including progress, productivity, costs, risk and quality metrics
  • Escalation point for all project related resource conflicts, risks and issues
  • Engage in development, performance assessments, and succession planning for project managers



Numaber of Years of Work Experience: 7 Years +


Required Skills:

  • Project Management Professional (PMP) Certification
  • 4+ years of experience leading teams of Project Managers
  • Demonstrated success handling initiatives of high complexity and risk
  • Strong verbal and written communication skills
  • Able to communicate effectively across a variety of audiences
  • Proven listening, facilitation, negotiation and conflict resolution skills

Preferred Skills:

  • Good analytical and creative problem-solving skills
  • Great leadership skills and ability to inspire cross-functional team members
  • Certification in Agile, Pragmatic Marketing or Sirius Decisions is a plus

Education: An undergraduate degree or equivalent is required.  An MBA is preferred

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.


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