Strategic Account Manager, Healthcare

Job ID
Sales - All Openings
Pos. Type
Full Time

Company Overview

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


Join our Imaging team…greater document flexibility for more personal productivity.  We are passionate about designing and building secure technology that empowers companies to gain control of their document management processes and ensure their proprietary and customer information is protected.

Job Summary

In this role, the Strategic Account Executive, Healthcare is responsible for developing and executing sales strategies for Nuance’s Imaging portfolio inside Healthcare (Hospitals and Healthcare Systems) Accounts in the US market.  You will engage with Healthcare customers to drive large and highly complex opportunities to closure.  Working with our Healthcare team, driving engagements with C-level and Line of Business Managers articulating the value proposition of our software solutions portfolio related to secure Print Management and Capture/BPA Solutions.


You will report to a Sr. Director of Sales, Healthcare, Nuance Document Imaging (NDI).  You will also interact with Product Management, Alliance, Sales Operations and various other disciplines inside the Business Unit to follow up on the specific requirements and demands of the Strategic Accounts in your territory.



  • Manage end to end sales process through engagement of appropriate resources such as Professional Services, Technical Consultants and Partners for fulfillment.
  • Develop and execute against a comprehensive territory focused sales plan to develop end-customer focused business development
  • Drive engagements at CXO level as well as with Line of Business Leaders across complex Healthcare organizations
  • Create and articulate compelling value propositions around the NDI software portfolio to accelerate customer adoption
  • Proven Subject Matter Expertise (SME) with Secure Print Management and Enterprise Capture/ECM solutions
  • Create enterprise wide and line of business workflow solutions with Nuance’s software solutions
  • Deliver assigned targets in the assigned territory for the fiscal year.
  • Diligently monitor pipeline, sales in progress, activity, and new prospects using pipeline sales cycle management techniques.
  • Prepare and deliver reviews to the Nuance Sales Leadership team.


Number of Years of Work Experience: 7-10 years



  • Track record in complex account management, sales planning and exceeding quota in within a large enterprise Healthcare account base
  • Demonstrated ability to engage with C-level executives
  • Ability to articulate complex concepts to cross-functional audiences
  • Hunter mentality with established relationships in large Healthcare organizations
  • Ability to work effectively across internal and external organizations
  • Proven track record of exceeding annual targets
  • Excellent written and verbal communications skills
  • Bachelor’s degree or higher
  • Ability to travel at least 60%


Preferred Skills:

  • Direct field experience working with enterprise accounts in a quota carrying role
  • Strong sales & technical ability to demonstrate and white board complex solutions with customers and partners
  • Strong presentation skills
  • Proven track record of successfully selling enterprise capture, imaging, ECM and/or BPM
  • Worked in in similar for companies like Kofax, Perceptive, Opentext/Captiva, Psigen, Insiders, Hyland, Cerner, LRS


Education: Bachelors or Graduate University degree in Business Administration is preferred; a degree in other related fields of study (e.g., Computer Science, Engineering, Information Technology, etc.) would also suffice.

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.


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