Nuance Communications (Nasdaq: NUAN and www.nuance.com) is a pioneer and market leader in cognitive and conversational technologies for organizations around the world. Since 2001, Nuance has delivered voice, natural language understanding and AI innovations that simplify how people interact with the machines and devices around them.
The company develops customized conversational and AI innovations that understand, analyze, and respond to human language in natural and intuitive ways – from connected cars and intelligent virtual agents to AI-powered healthcare solutions that improve patient care. These solutions bring intelligence to work and life, transforming the way people experience technology through solutions that improve productivity and amplify human intelligence.
Nuance works with thousands of companies – in global industries that include healthcare, telecommunications, automotive, financial services, and retail – to create stronger relationships and better experiences for their customers and workforce. The Company offers deep vertical market expertise and scalable, independent technologies and platforms, and professional services. An unwavering commitment to its customers has helped Nuance earn trusted relationships with many of the world’s most respected companies including Audi, BMW, Bank of America, Banma, Barclays, Cerner, Cleveland Clinic, Comcast, Citi, Daimler Mercedes-Benz, Epic, Ford, HSBC, Mayo Clinic, Telefonica, Toyota, UPMC, Verizon, and Vodafone.
Nuance is an organization steeped in research and development. With more than 1,800 researchers, scientists, developers and engineers; an annual R&D budget exceeding $300 million; and, a strong IP portfolio, the company is dedicated to continually refining its technologies and advancing its solutions to best meet customers’ diverse and changing needs. Nuance innovations include speech recognition, natural language understanding, machine leading, semantic processing, analytics, biometrics, optical character recognition, and dialog and information management.
The company is headquartered in Burlington, MA and employs approximately 15,000 individuals in 45 operating locations and has a sales presence in more than 75 countries. In its fiscal year 2017, the company’s revenue is estimated to exceed $2.0 billion to complement strong margin profiles and cash flow from operations.
Nuance delivers its solutions through four core business segments:
Reporting to the Chief Security Officer, the Chief Information Security Officer is a business/technology executive who will be responsible for providing leadership in establishing a comprehensive Information Security and Data Privacy program and ensuring compliance. This includes policy creation, education, training, incident response, risk assessment, customer contract reviews, incident prevention, detection and forensics. This leader will drive execution of key programs and initiatives and bring strategic thought leadership at the Nuance executive level regarding security, technology and products and create strong partnerships across business units and functional groups to deliver competitive advantage and provide organizational leadership as they drive Nuance and organizational initiatives across the company.
The Security Office is focused on a wide variety of work – including partnering with the business units to design secure products, monitoring Nuance’s security environment, and partnering with other functional groups to drive Nuance’s enterprise. As Nuance continues to increase its focus on helping customers leverage their data across the company products/solutions, the CISO is critical to enabling Nuance to deliver its strategy all the while protecting the security and integrity of customer data and Nuance’s overall brand in the marketplace. The CISO will partner very closely with the executive leadership of the organization and business unit product development communities to measure and monitor the security health of their businesses.
The CISO will be a seasoned, organizational leader with a strong technical background and experience partnering, leading and influencing across business units with all levels of leadership. It’s critical for this individual to be able to contribute to strategy and drive security initiatives and programs to operational readiness to ensure that the security program positions the company to be a strong leader in security.
The CISO will be comfortable working in a fast-paced environment, driving cross functional programs and projects at the all levels of the organization for Nuance and the organization and a roadmap to achieve strategic goals. The person in this role must be a master of collaboration and be comfortable working with ambiguity. The CISO will have a proven track record of driving transformational change to IT organizations hiring, developing and growing technical talent, strong executive presence and demonstrate outstanding communication skills – specifically, they must be able to drive the organization to quickly align and produce measurable gains and results for the security program. The ability to lead from the front, be a strong leader-teacher and collaborate at all levels at Nuance with credibility are all critical to this role.
The CISO will lead a team of business unit specific information security professionals as well as drive execution of shared security services across the company. The successful candidate will guide the organization into uncharted technical territory that is very dynamic, complex, ambiguous and form partnerships with technical and non-technical organizations and leaders across Nuance. This leader will model strong operational excellence, business partnering skills, leadership presence and organizational maturity.
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf . If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.