Nuance

Senior QA Automation Engineer

CA-QC-Montreal
Job ID
1-34341
Category
Professional Services - Systems Engineering
Pos. Type
Full Time

Company Overview

Chez Nuance, nous donnons aux gens la possibilité d'interagir naturellement avec leurs divers appareils connectés et le monde numérique autour d'eux. Nous créons un monde où la technologie pense et agit de la façon dont les humains le font en concevant des modes d'interaction avec la technologie plus intuitifs.

 

Notre technologie agile utilise des analyses et des algorithmes avancés pour transformer l'inanimé en animé et transformer des processus complexes en processus simples.

 

Rejoignez notre équipe entreprise ... un excellent service à la clientèle commence ici. Nous concevons des assistants virtuels facilitant le service client intelligent. Les clients de diverses compagnies peuvent maintenant facilement  trouver les informations dont ils ont besoin en utilisant tous les canaux qu'ils préfèrent.

 

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

 

Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

 

Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.

Job Summary

This person will be creating automation for themselves and others to use in order to validate successful integration of new product and service releases before, during, and after promotion to the production environment.

 

They’ll work in the ECS Tools & Automation Engineering team under Jo Rhett, with day to day work organized by the Validation lead Igor Orlov.

 

Principal Duties and Responsibilities:

  • Utilizing Puppet, Docker, Kubernetes, Azure, and other cloud tools to build test environments
  • Creating test cases for SDLC delivery to a production environment of product or platform
  • Automating test infrastructure using Python, Puppet/Ruby, NodeJS, Go, Perl, Bash, etc.
  • Performing load tests and analyzing results
  • Reporting, tracking, and building regression tests for bugs found in integration
  • Validating platform performance, stability, security requirements
  • Validation of installation procedures, configurations, monitoring, and connectivity of multi-tier systems deployed and operated by Enterprise Cloud Services (ECS)
  • Create test automation and integration test cases for new products, services, and features
  • Validate the infrastructure integration of new products and platforms for production delivery
  • Liaison between Certification, Systems Engineering, Product, and R&D to ensure quality control
  • Review lifelike and high-load performance of systems and analyze potential bottlenecks
  • Collaborate with Systems and Network engineering to investigate unexpected behaviors
  • Engage with product development teams as necessary to resolve bugs

Knowledge, Skills and Qualifications:

  • Proficient knowledge and work experience in Linux and Windows
  • Knowledge of testing procedures, experience building test cases and using test frameworks
  • Good understanding of TCP/IP and VoIP technologies: SIP, RTP, MRCP etc
  • Proven Analytical/troubleshooting/debugging skills for system problems and SW stack
  • Good understanding of web APIs and related technologies: REST, JSON, XML, SOAP, etc.
  • Basic understanding of web infrastructure: http headers, proxies, caching, SSO, etc.
  • Basic knowledge of database technologies and ANSI SQL
  • Competent with scripting languages: Bash, Python and/or Perl
  • Experience with testing frameworks and tools: any of JMeter, Selenium, TestNG, etc
  • Good verbal and written communication skill
  • Proactive about documentation and communication
  • Able to take direction and then deliver work autonomously

Pluses:

  • Experience with Go and NodeJS scripting languages
  • Experience with cloud virtualization technologies: Docker, AWS, Azure, VMware, Vagrant
  • Experience with Java Application Servers: JBoss, Tomcat, Resin etc.
  • Development background using or supporting Java, .NET or C/C++
  • Knowledge of Puppet and general automation/orchestration methodologies.

 

Number of Years of Work: 2 years minimum for strong match, 5 years preferred

 

Required Skills: 

  • Hands-on experience creating test cases in multiple languages, examples desired
  • Hands-on experience creating or using test frameworks
  • Mid to senior level of Linux system administration
  • Mid to senior level of IP network fundamentals (TCP versus UDP services, etc)
  • Comfortable working remotely with people in other regions
  • Some willingness to work alternate schedules when necessary (rare)

Education: Relevant work experience and good reading, writing, and verbal communication skills outweigh any formal education.

Additional Information

In Montreal:

What we offer !

Unique environment for collaborative teamwork on cutting-edge technology:

  • Location is in the heart of downtown
  • Flexible hours
  • Transit reimbursement and parking

Contributing to and collaborating with international teams that drive innovation

  • Competitive benefit package:
  • 4 weeks’ vacation
  • 10 paid sick days
  • Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan

Award-winning Top Employer:

  • Canada's Top 100 Employers – 7 consecutive years
  • Montreal’s Top Employers – 6 consecutive years
  • Canada's Top Employers for Young People - 3 consecutive years

Ce que nous offrons!

Un environnement unique et collaboratif où vous travaillez avec les technologies de pointe :

  • Situé au cœur du centre-ville de Montréal
  • Horaire flexible
  • Allocation de transport en commun et de stationnement
  • Travail de concert avec des équipes à l’international afin de repousser les limites de l’innovation

Programme d’avantages sociaux concurrentiel :

  • 4 semaines de vacances
  • 10 congés de maladies payés
  • Régime de bonus annuel, REER collectif, Régimes de participation différée aux bénéfices (RPDB), Régime de rachat d’action pour les employés

Gagnant de prix à titre de meilleurs employeurs :

  • Canada's Top 100 Employers – pour 7 années consécutives
  • Canada's Top Employers for Young People - pour 3 années consécutives

In Waterloo:

What We Offer!

Unique environment for collaborative teamwork on cutting-edge technology:

  • Convenient location
  • Free parking
  • Flexible hours
  • Contributing to and collaborating with international teams that drive innovation

Competitive benefit package:

  • 4 weeks’ vacation
  • 10 paid sick days
  • 11 paid holidays
  • Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan

Award-winning Top Employer:

  • Canada’s Top 100 Employers – 7 consecutive years
  • Canada’s Top Employers for Young People – 3 consecutive years

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