At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.
Join our Mobile team…intelligent systems now ready for the road. We are passionate about developing intelligent interfaces that enable people to talk to their cars, phones, devices, and other smart “things”.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.
Join our Imaging team…greater document flexibility for more personal productivity. We are passionate about designing and building secure technology that empowers companies to gain control of their document management processes and ensure their proprietary and customer information is protected.
This position is part of a dynamic group of experienced trainers who train Epic, Dragon Medical and other software. This role works with clinical staff to help them acquire skills that support organizational needs. Trainers must be knowledgeable in their field and possess a solid technical aptitude. This position requires excellent communication skills and the ability to explain complex subjects in a clear and interesting way.
The Training Specialist works with customers and their clinical staff to help them acquire skills that support organizational needs. This could include designing and implementing the customer’s clinical documentation strategy, training on the NMC console, and help desk training. This person will also be able to work with clients to evaluate the effectiveness of their documentation strategy and offer improvements as needed. Internally the Training Specialist will assist training management with onboarding and staff development.
This may include some classroom based training of 4-8 students (providers, nurses, or other ancillary clinical staff), and may also involve 1:1 training and optimization. The Training Specialist may work with internal and client trainers to deliver Train the Trainer (TTT) and virtual training.
Skills, Knowledge, Experience & Education
Work Environment & Expectations
This can vary by customer training site, but at a minimum, the employee should anticipate the following:
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.