Customer Records & Entitlements Associate

Job ID
Intern - Intern
Pos. Type

Company Overview

Chez Nuance, nous donnons aux gens la possibilité d'interagir naturellement avec leurs divers appareils connectés et le monde numérique autour d'eux. Nous créons un monde où la technologie pense et agit de la façon dont les humains le font en concevant des modes d'interaction avec la technologie plus intuitifs.


Notre technologie agile utilise des analyses et des algorithmes avancés pour transformer l'inanimé en animé et transformer des processus complexes en processus simples.


Joignez-vous à notre équipe d'imagerie ...  parce que la flexibilité documentaire favorise une meilleure productivité personnelle. Nous sommes passionnés par la conception et la construction d'une technologie sécurisée qui permet aux entreprises de prendre le contrôle de leurs processus de gestion de documents tout en assurant la protection et l’exclusivité de l’information.



At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


Join our Imaging team…greater document flexibility for more personal productivity.  We are passionate about designing and building secure technology that empowers companies to gain control of their document management processes and ensure their proprietary and customer information is protected.

Job Summary





Work on an Agile Scrum team to develop and maintain various desktop and server business applications



  • Research maintenance and support terms for all Imaging customers and link the appropriate asset where applicable
  • Reset and consolidate organizational customer records
  • Investigates, evaluates, and recommends new policies, procedures, and products for department
  • Identifying Maintenance and Support revenue opportunities
  • Ensuring accuracy within the internal tracking system
  • Responsible for reviewing and updating current system procedures

Knowledge, Skills and Qualifications:

  • Strong, structured analytical skills
  • Excellent time/project management skills
  • Strong and effective English language communications: verbal, listening, written and presentation skills.
  • Strong interpersonal skills
  • Exceptional customer service skills with effective follow-through
  • Willingness to own problems and see them to completion
  • Ability to work under pressure in a fast-paced production environment

Required Skills:

  • Excellent keyboard/data entry skills (speed & accuracy)
  • Self-starter and able to work in an unsupervised environment

Education: Enrolled as an undergraduate or graduate student at an accredited college, university or technical/vocational institution.

Have a minimum GPA of 3.0

Additional Information

Reconnu comme l'un des 100 meilleurs employeurs au Canada en 2015 et l’un des 10 meilleurs employeurs à Montréal, Nuance vous offre un environnement de travail divertissant, décontracté et innovant. En tant que membre clé de notre équipe, vous pourrez développer vos compétences techniques de façon exponentielle ainsi que votre réseau professionnel et travailler avec les plus grands spécialistes en la matière !!!


Jetez un coup d’œil à nos bureaux de Montréal en cliquant ici !



As one of Canada’s 2015 Top 100 Employers and Montreal’s Top 10 Employers, we offer a fun, relaxed yet technically challenging work environment.  Join our dynamic, entrepreneurial team and become part of our fast growing track of continued success!!!


Want to see what it is like behind the scenes of our Montreal office, click here !


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