Nuance

Senior QA Engineer

CA-QC-Montreal
Job ID
1-34828
Category
Professional Services - Systems Engineering
Pos. Type
Full Time

Company Overview

At Nuance, we are hard at work creating a world where technology thinks and acts the way people do. As a leading provider of voice and natural language understanding solutions, we design the most human, natural, and intuitive ways of interacting with technology.  We partner with the best and largest companies around the world – including banks, hospitals, airlines, carriers, and car manufacturers – to improve service, make their businesses and products run more smoothly, and create a better experience for their customers.  Built into contemporary systems, our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate, reduce complicated processes into simple ones, and, above all, empower people with the ability to seamlessly interact with their connected devices and the digital world around them.

 

Our solutions make people’s lives easier at home, in the office, and on-the-go, so that they can spend their time on the things that matter most to them.

 

Aperçu de l’entreprise:

 

Chez Nuance, nous travaillons avec acharnement et passion à la création d’un monde où la technologie pense et agit de la façon dont les humains le font. À titre de chef de file en matière de solutions de compréhension de la voix et du langage naturel, nous concevons des outils permettant une interaction plus humaine, naturelle et intuitive avec la technologie. Nous collaborons avec les entreprises les plus reconnues du monde entier incluant des banques, des hôpitaux, des compagnies aériennes, des transporteurs et constructeurs automobiles afin d’améliorer la qualité de leur service, de rendre leur production et leur fonctionnement plus harmonieux, et d’assurer une meilleure expérience client. Intégrée aux systèmes modernes, notre technologie agile est basée sur des analyses et des algorithmes avancés donnant vie à l’inanimé, transformant les processus complexes en processus simples et, surtout, offrant à l’Homme la capacité d'interagir avec les appareils connectés et le monde numérique autour d'eux.

 

Nos solutions facilitent le quotidien de leurs usagers à la maison, au bureau, sur la route, et ce, leur permettant ainsi de consacrer plus de temps à ce qui est essentiel pour eux.

Job Summary

This Senior QA Engineer will be creating automations to validate the successful integration of new products, features and services for delivery to a production environment or customer platform. 

 

Principal Responsibilities:

  • Using various tools to build test environments
  • Creating test cases for SDLC delivery to a production environment or platform
  • Automating test infrastructure using scripts such as Python, Perl, Bash,
  • Performing load tests and analyzing results
  • Reporting, tracking, and building regression tests for bugs found in integration
  • Validating platform performance, stability, security requirements
  • Validation of installation procedures, configurations, monitoring, and connectivity of multi-tier systems deployed and operated in the Cloud
  • Create test automation and integration test cases for new products, services, and features
  • Validate the infrastructure integration of new products and platforms for production delivery
  • Liaison between Certification, Systems Engineering, Product, and R&D to ensure quality control
  • Review lifelike and high-load performance of systems and analyze potential bottlenecks
  • Collaborate with Systems and Network engineering to investigate unexpected behaviors
  • Engage with product development teams as required to resolve bugs

Requirements:

  • Must have a minimum of 2 to 5 years of experience in test automation
  • Competent with scripting languages: Bash, Python and/or Perl
  • Experience with testing frameworks and tools: JMeter, Selenium, TestNG, etc
  • Knowledge of testing procedures, experience building test cases and using test frameworks
  • Proven Analytical/troubleshooting/debugging skills for system problems and SW stack
  • Previous experience in integration testing
  • Good understanding of web APIs and related technologies: REST, JSON, XML, SOAP, etc.
  • Good understanding of networking protocols (TCP/IP, VoIP technologies: SIP, RTP, MRCP etc)
  • Advanced knowledge and work experience in both Linux and Windows environments
  • Good verbal and written communication skill
  • Proactive about documentation and communication

Nice to have:

  • Experience with Go and NodeJS scripting languages
  • Experience with cloud virtualization technologies: Docker, AWS, Azure, VMware, Vagrant
  • Experience with Java Application Servers: JBoss, Tomcat, Resin etc.
  • Development background using or supporting Java, .NET or C/C++
  • Knowledge of Puppet and general automation/orchestration methodologies.

Additional Information

What we offer !

 

Unique environment for collaborative teamwork on cutting-edge technology:

  • Location is in the heart of downtown
  • Flexible hours
  • Transit reimbursement and parking
  • Contributing to and collaborating with international teams that drive innovation

 Competitive benefit package:

  • 4 weeks’ vacation                           
  • 10 paid sick days
  • Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan

 Award-winning Top Employer:

  • Canada's Top 100 Employers – 6 consecutive years
  • Montreal’s Top Employers – 6 consecutive years
  • Canada's Top Employers for Young People - 2 consecutive years

 

Ce que nous offrons!

 

Un environnement unique et collaboratif où vous travaillez avec les technologies de pointe :

  • Situé au cœur du centre-ville de Montréal
  • Horaire flexible
  • Allocation de transport en commun et de stationnement
  • Travail de concert avec des équipes à l’international afin de repousser les limites de l’innovation

 Programme d’avantages sociaux concurrentiel :

  • 4 semaines de vacances
  • 10 congés de maladies payés
  • Régime de bonus annuel, REER collectif, Régimes de participation différée aux bénéfices (RPDB), Régime de rachat d’action pour les employés

 Gagnant de prix à titre de meilleurs employeurs :

  • Canada's Top 100 Employers – pour 6 années consécutives
  • Canada's Top Employers for Young People - pour 2 années consécutives

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