Nuance

Project Management Coordinator

US-OH-Beavercreek
Job ID
1-34841
Category
Other - Other
Pos. Type
Full Time

Company Overview

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

 

Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

 

Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.

 

Join our Mobile team…intelligent systems now ready for the road. We are passionate about developing intelligent interfaces that enable people to talk to their cars, phones, devices, and other smart “things”.

 

Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.

 

Join our Imaging team…greater document flexibility for more personal productivity.  We are passionate about designing and building secure technology that empowers companies to gain control of their document management processes and ensure their proprietary and customer information is protected.

Job Summary

Overview

The Project Management Coordinator will provide project management support and complex administrative support activities for Nuance EHR Services. The PMC model supports the EHR program by providing project support for Professional Staffing Services and Project Management between the EHR division and its clients, as well as full time and temporary staff.

 

Position

Centralized services for the project team and client may include:  preparation and delivery of supplies and equipment, triage of issues, pulling data and assembling reports, requisitions and scheduling resources, basic timesheet approval and communication of impacts to staff. The Project Management Coordinator will also support basic administrative duties for staff from diverse corporate functions and project team members across all organizational levels in the division. Additionally, the incumbent may serve as receptionist providing information about EHR services and vendor coordination, thus creating a positive client experience.

 

Key Responsibilities

Maintains communication with the client, PM and delivery team to manage client requests for service delivery and resources. Will provide a weekly update of resource availability to Project Teams.

Maintains scheduling of projects and resources along with ongoing coordination of project needs, including supplies, resources and equipment needs.

Coordinates schedules of clients and internal staffing for projects.

Creates schedules for project resources, manages resource timesheet communication and basic approval. (Time sheet discrepancies would be escalated to the PM)

Creates project burn reports and updates project and resource utilization sheets.

Assists with preparation of presentations and meeting agendas and maintenance/ distribution of meeting minutes.

Organizes meeting arrangements including logistics, prepares badges, equipment needs, catering, manages calendars and scheduling meetings.

 

Basic Qualifications

  • Associate’s degree and 4 years of Administrative experience in a corporate or large healthcare setting

OR

  • 2 years in a technical school setting with 5 years hands-on Administrative experience in a corporate or large healthcare setting
  • Ability to work in a fast-paced, deadline-driven environment and experience working at large regional center, corporate headquarters, or capability center
  • Excellent organizational and time-management skills and ability to prioritize, manage multiple tasks, and track/report status of assignments and activities
  • Ability to liaise with cross-functional team members and effectively communicate with internal and external business partners
  • Experienced and proficient with standard technologies and platforms such as Skype, Office365, Teams, SharePoint Online, OneNote, Concur, Deputy, Microsoft Project and applicant tracking software (ICIMS), etc.
  • Excellent written, verbal and presentation skills in communicating key business information
  • High attention to detail

 

Preferred Qualifications

  • Bachelor’s degree in Business Administration, Project Management or Supply Chain Management
  • 3+ years’ experience in an administrative support role supporting large teams at different levels or a PMO division in a corporate or healthcare setting at different levels.
  • Proficiency with Microsoft Excel, Word, and PowerPoint i.e. word processing, presentations, Visio, project charters, flow charts and spreadsheet skills
  • Excellent written, verbal and presentation skills in communicating key business information
  • Ability to manage multiple people, and calendars, at once while having excellent travel and meeting planning skills
  • Demonstrated successful negotiation experience 
  • Demonstrated successful experience organizing events
  • Self-motivated with ability to work with minimal supervision
  • Helpful, optimistic attitude with a solution-oriented approach
  • Strong interpersonal skills and track record in customer service
  • Discretion in dealing with proprietary information.

 

Physical Demands & Work Environment

The job’s physical demands and work environment characteristics representative of the environment the job holder will encounter to successfully perform the essential functions of the job include the requirement to talk, to hear, to sit and use their hands and fingers, to occasionally stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.  The noise level in the work environment is usually quiet to moderate. Reasonable accommodation may be made to enable people with disabilities to perform the described essential functions.  This position requires working in an office environment, and may require travel to customer locations, including air travel.

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

 

Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.

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