At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.
Join our Mobile team…intelligent systems now ready for the road. We are passionate about developing intelligent interfaces that enable people to talk to their cars, phones, devices, and other smart “things”.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.
Join our Imaging team…greater document flexibility for more personal productivity. We are passionate about designing and building secure technology that empowers companies to gain control of their document management processes and ensure their proprietary and customer information is protected.
The Director, Business Operations at Nuance Healthcare is a critical leader in delivering Program Management (PMO) and Financial Management for the Healthcare Cloud Hosting Services organization (HCHS). This group is delivering complex technology infrastructure programs/projects to meet the substantial growth of the business, most of which is currently in Azure or in the process of being migrated to Azure. This role is critical to aligning the HCHS organization with R&D to provide software development lifecycle infrastructure and operations excellence. Partner with Corporate Finance, Procurement, Healthcare PMO, development and product management teams to ensure a robust business operation from proof of concept projects, to development to production. Build, grow and manage a team of distributed program managers and business analyst to help set and market the operational strategy and foster a culture to expand our existing Azure cloud footprint, as well as lead the migration of new products to the Azure or other cloud infrastructure. Lead, continuously communicate the HCHS financial forecasting, program and budget status/progress.
We are looking for someone who can implement program and financial governance and continually improve our Azure cloud-based and Nuance hosted infrastructure and processes, so we can maximize people resource capacity as well as command and control of our operational expenses. As the Director, Business Operations this role will need a sound understanding of IT infrastructure and practical experience building out PMO to support large-scale and complex platforms. Additionally, as the Director, Business Operations you will bring a solid understanding of Program management and financial governance to help guide, market and operationalize our vision and strategy for scale and measurable efficiencies.
To be successful in this role this role you will have the knowledge and proven experience of IT Program Management, Financial Management in IT/Cloud area including budget and forecasting. Re-enforce our team’s values and establish the development and production service and financial KPIs which drive our success. Additionally, this will be a dynamic role that thrives in a result driven culture that values innovation, leadership, and collaboration.
Education: • Bachelor's degree in Computer Science, Business Management a related field, or equivalent education required
Minimum years of work experience:
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf . If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.