At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.
Primarily you will be responsible for planning and delivery of Speech Science tasks for UK clients, with a strong focus on UK Government work. Also, oversight of some UK work, where this is delivered by other Speech Science colleagues.
Most of our UK clients are household names, handling tens of millions of automated telephone conversations each year, so quality is very important to us. We would expect the successful candidate to work very closely with our Design and Technical teams to deliver truly excellent solutions, and to continue to develop professionally through becoming an active part of Nuance’s Speech Science community across the EMEA region, and globally.
Education: Relevant Master’s/Bachelor’s Degree or Doctorate in one or more of: Computer Science, Cognitive Science, Computational Linguistics, Engineering, Physics, Mathematics, or a related field