At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.
Summary: Be at the heart of delivering the enabling infrastructure and platform technologies Nuance depends on for our Customers by being part of a team of highly skilled Cloud Engineers focused on transforming and delivering modern Cloud (IAAS & PAAS) globally.
The successful candidate will be passionate, intolerant of anything manual that could be automated and have the technical skills to back it up and make it real. She/he will have engineered, delivered and managed public/hybrid/private Cloud infrastructure and platforms and possess the knowledge necessary to deliver infrastructure-as-code and end-to-end orchestration.
•Engineer, deliver and manage modern IAAS and PAAS to enable our partner teams in Product and R&D to develop and deliver with confidence and effectiveness and our Production services to be resilient and elastic.
•Partner with R&D to ensure mature operationalization is occurring consistently and effectively from Development forward that aligns predictably with Production (DevOps). Make “Ops” hygiene.
•Utilizing modern automation/orchestration technologies and tools (open-source is our friend!), engineer and deliver Lifecycle Automation - Automation to package, deploy and operate everything we do in Cloud Engineering at global scale, across dozens of co-locations and public cloud
•Identify and help to eliminate (remove and replace) manual, hands-on processes with scalable, programmatic automation and user-facing tools as needed
•Collaborate with cross-functional teams to accomplish objectives while delivering a consistent strategy for Cloud Engineering
•Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for security
•8+ years of hands-on experience in IAAS and/or PAAS at continental or global scale.
•10+ years of experience working in Production Engineering, Lifecycle DevOps, or modern “Site” Reliability in a medium to large company.
•Hands-on experience delivering infrastructure as code using APIs from AWS, Azure, and/or Google Cloud
•Strong experience with cloud virtualization technologies: Docker, AWS, Azure, VMware, Vagrant
•Competent with scripting languages: Bash, Python and/or Perl
•Strong verbal and written communication skill
•Proactive about documentation and communication
•Exceptionally proficient (knowledge and work experience) in Linux and Windows
•Comfortable working remotely with people in other geographic regions
•Some willingness to work alternate schedules when necessary (rare)
•Able to take direction and then deliver work autonomously
•Can Lead without consensus but Deliver with Team Unity
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.