• Principal Product Manager - AI Solutions

    Location US-MA-Burlington
    Job ID
    Marketing - Product Marketing
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


    Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


    Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their pat

    Job Summary

    The AI Principal Product Manager (PPM) is a great opportunity to develop next-generation software and hardware based solutions to support the overall vision of Nuance Healthcare related to AI and virtual assistants.  The AI PPM will work with customers, R&D, research, outside vendors and other functions to develop robust requirements, wireframes, POCs and roadmaps for their product lines.



    Principal Duties and Responsibilties:


    Understand the Market


    •Be the market expert of the product lines for team and management

    •Lead customer advisory board and in-field research

    •Be current on 3rd party research and competitive analysis

    •Develop, track and maintain market model


    Prioritize Problems


    •Considered a product/solution expert

    •Lead, develop and mentor others on business cases

    •Prioritize roadmaps across product lines

    •Be (and be recognized as) the pied piper for cross-functional team


    Design Solutions


    •Working with customers, partners, and engineers, drive and deliver requirements, user stories, wireframes and workflow

    •Lead all aspects of the GTM process

    •Drive a cross-functional team to high quality and on-time releases


    Optimize Value


    •Manage product line pricing and drive ROI

    •Manage product risk


    Education: Bachelor’s Degree; Masters/MBA strongly preferred


    Minimum years of work experience: 7+ years; with 5+ in product management


    Required skills:

    B2B product management experience in the software, tech, internet industries with 5+ years of demonstrated, successful product management and product ownership

    •Delivery of products involving AI and/or virtual assistant technologies including an understanding of statistical methods used in AI

    •Experience serving and/or knowledge of healthcare workflows

    •Prior experience with EHRs, speech recognition, NLP, SaaS, and or cloud computing technology a strong plus

    •Ability to articulate and develop value propositions for software products and services

    •Knowledge of pricing and price modeling

    •Ability to work effectively and lead cross-functional teams with the goal on driving to conclusion/consensus on security technologies and process

    •Experience developing robust, customer-centric product and service requirements using Agile methodolgy, Confluence, JIRA or similar tools and process

    •Excellent relationship skills, able to build rapport quickly and easily with domain experts

    •Undergraduate degree


    Preferred skills

    •Undergraduate degree in engineering and/or computer science

    •MBA or Masters in Engineering

    •Experience in the healthcare industry

    •Deep understanding of AI-related technologies

    •Leadership skills to lead cross-functional teams and drive execution and delivery of programs

    •Customer-centric … understanding, insights, and segmentation

    •Strong clear-thinking capability to focus on what is most important

    •Capability to understand at the micro-level and make decisions at the macro-level

    •Ability to build strong trust-based relationships in a matrix organization and deliver the best solution for the customers

    •Ability to “see around corners” to identify new market opportunities

    •Strong Say:Do ratio … execution oriented

    •Strong oral, written, and financial skills

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  


    Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.

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