• Disaster Recovery Strategist/Architect

    Location US-MA-Burlington
    Job ID
    Research & Development - Software Engineer (Development or Programming)
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

    Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

    The Nuance Global IT team is focused on supporting the company and employees with technical solutions and expertise that help the business run more efficiently, ensure security and data privacy, and support new IT infrastructure initiatives that drive innovation. Our team is composed of problem solvers with constant curiosity and different perspectives who love to collaborate to transform and rethink IT.

    Job Summary

    The Healthcare Division is creating a formal Business Continuity and Disaster Recovery Program to fulfill Regulatory and Contractual Obligations.  PwC will be hired to create the initial program and the person fulfilling this role will be responsible for sustaining the program long term. Annual testing and revision of DR/.BCP plans is a regulatory requirement.  An FTE is required to fulfill these requirements and limit the divisions exposure.


    Roles and Responsibilities include but are not limited to:

    •Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies. 
    •Establish and maintain detailed DR communications and command and control plans through a change management process. 
    •Work with the IT technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle. 
    •Develop and understand all testing necessary for a successful DR execution. 
    •Schedule and lead all DR exercises. 
    •Provide ongoing feedback for risk management, mitigation, and prevention. 
    •Represent disaster recovery cost requirements in the annual budgeting process. 
    •Regularly report Disaster Recovery activities to upper management. 
    •Help ensure compliance with all applicable federal, state and local laws, regulations, and ordinances 
    •Update the HC Division Business Impact Assessment (BIA).

    Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for secure.



    Education: Bachelor’s Degree computer science, electronics engineering or other engineering or technical discipline is required.


    Minimum years of work experience: 5 years


    Required skills: 
    • •A bachelor’s degree in computer science, information systems, information protection (information security), or a related IT field is required. 
    •Must have 4+ years of experience dedicated to disaster recovery operations and management in the financial, automotive or other similar industry. 
    •Need experience managing large projects, using PMI standard methods and tools. 
    •Understanding of current recovery solutions, high availability architectures is needed, as is knowledge of crisis communication solutions. 
    •Must know elementary IT network principles. 
    •Require excellent oral and written communication skills to convey plans, exercises, and activities. 
    •Must be able to interact with technical, non-technical, and management staff. 
    •Familiarity with business continuity program life cycle plans and source deliverables (e.g., risk assessments, bias, continuity planning) is essential.


    Preferred skills: 
    Certification in CBCP or CFCP is preferred 
    •PMP certification is desired. 
    •TOGAF Certification preferred 
    •ITIL V3 certification - Plus

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


    Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.


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