• Senior Manager - Healthcare Business Continuity and Disaster Recovery

    Location US-MA-Burlington
    Job ID
    Research & Development - Software Development or Programming
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

    Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

    The Nuance Global IT team is focused on supporting the company and employees with technical solutions and expertise that help the business run more efficiently, ensure security and data privacy, and support new IT infrastructure initiatives that drive innovation. Our team is composed of problem solvers with constant curiosity and different perspectives who love to collaborate to transform and rethink IT.

    Job Summary

    The HC Division is looking to hire a Disaster Recovery and Business Continuity  Manager who will manage the activities of the HC Continuity and Disaster Recovery Office across the healthcare organization. This manager provides guidance to the healthcare division related to best practices in regard to Disaster Recovery and Business Continuity plans and procedures, conducts annual tests against the procedures and plans, and refines such plans.




    Roles and Responsibilities include but are not limited to:
    •Provide analysis of program and project disaster recovery plans and systems.
    •Identify areas needing improvement and recommend strategies and approaches for strengthening existing or developed plans.
    •Designs and administers programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for disaster recovery
    •Create, implement, and manage disaster recovery programs.
    •Create documentation, processes, and procedures related to the position.
    •Conduct training.
    •Conduct thorough disaster recovery testing.
    •Responsible for ensuring the business resumption plan adequately addresses the organization's requirements and established time frames


    Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for secure.



    Education: Bachelor’s Degree computer science, electronics engineering or other engineering or technical discipline is required.

    Minimum years of work experience: 10 years

    Required skills:
    •Ability to multi-task and prioritize effectively in a high-volume and fast-paced work environment
    •Ability to work independently as well as in a group
    •Ability to solve problems and articulate potential solutions
    •Strong professional, interpersonal, and organizational skills
    •Demonstrated cross-functional team collaboration skills in a rapidly changing, high intensity, mission-oriented work environment
    •Demonstrated technical writing and presentation skills

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


    Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.


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