At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.
The position reports to the Manager of Sales Engineering, Enterprise Americas. The Solutions Technical Writer will gather requirements from sales engineering and professional services team members and then use that information to accurately produce statements of work and other sales documents, including proposals, term sheets, and hosted service orders. The documents are a combination of technical scope and legal construct. This position requires a unique combination of great writing and communication skills, while also possessing enough technical knowledge to understand the solutions being delivered and enough legal understanding so that the resulting work product is readily approved by attorneys within Nuance and customer organizations. The Solutions Technical Writer may also be asked to provide support and oversight for back-office tools and internal websites, including macro programming to support or customize Microsoft Office tools.
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.