• UX Designer - Voice|Mobility

    Location US-MA-Burlington
    Job ID
    Professional Services - Software Development or Programming
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


    Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


    Join our Mobile team…intelligent systems now ready for the road. We are passionate about developing intelligent interfaces that enable people to talk to their cars, phones, devices, and other smart “things”.

    Job Summary



    Dialog designer / Voice User Interface Designer / Information architect / User Experience


    As a dialog designer in Nuance’s mobile division, you’ll be part of a multidisciplinary team redefining how people interact with their devices, their data, and their surroundings. You’ll collaborate with experts in voice design and mobile development. You’ll be an integral part of our cutting-edge R&D team, and you’ll work on products that make their way into smartphones, cars, wearables, smart homes, and more. Designers and information architects at Nuance collaborate in a fast-paced, stimulating work environment. The work you’ll do has broad visibility, both internal to Nuance and external to customers, consumers, and the press.


    You will be part of a UX and UI team that is focused on product design, research and R&D



    • Be a key contributor to the design of the core speech and dialog technology that feeds into all of our end products, and into our customer’s products as well.
    • Ensure the design vision is being met, communicated, and adjusted where necessary throughout all phases of the product lifecycle: requirements, design, development, testing, deployment, analysis of user data, rinse, repeat.
    • Collaborate closely in a cross-functional team that include engineers, researchers, marketing, and product managers.
    • Create & maintain effective & highly detailed design documentation including logical user flows, dialogs, functional logic, and prompts for our core product.
    • Ensure that design changes and new features are continually documented and communicated.
    • Be the interface between R&D and product teams; maintain familiarity with various products to ensure design consistency.
    • Create proposals to the core team on better and improved process maintenance/automation possibilities
    • Participate in defining product roadmaps, requirements, and design vision based on industry trends, product team needs, user data, and your creativity.
    • Assist in implementing these designs, interacting with engineers, directing voice talents, and performing/consulting on usability tests.
    • Facilitate collaborative meetings and deliverable reviews.
    • Participate in analysis of user data across products.
    • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing



    • BS or equivalent experience in interaction design, information architecture, cognitive sciences, product interface design, experimental psychology, or related field.


    Minimum years of work experience: 2


    Required skills:

    • A track record of applying common user-centered design practices and tools to solve tough design problems.
    • Demonstrated ability to create high-quality user experience documentation, including wireframes and interaction specifications.
    • Experience designing for complex workflows.
    • Confidence to speak authoritatively on principles of interaction design and to represent the design to both technical and non-technical audiences.
    • Familiarity with version control systems.
    • Strong verbal, written, and interpersonal communication skills with technical and non-technical audiences.
    • Experience in Agile product development
    • Prototyping experience a big plus.
    • Experience in voice/dialog design is a huge plus.
    • Familiarity with current development technologies.
    • BS or equivalent experience in interaction design, information architecture, cognitive sciences, product interface design, experimental psychology, or related field.
    • Native-level English fluency.



    Preferred skills:

    • Automotive HMI Experience

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


    Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 – Human Resources Department and let us know the nature of your request and your contact information.

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