• Consultant Network Engineer

    Location US-MA-Burlington
    Job ID
    Research & Development - Systems Engineering
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

    Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

    The Nuance Global IT team is focused on supporting the company and employees with technical solutions and expertise that help the business run more efficiently, ensure security and data privacy, and support new IT infrastructure initiatives that drive innovation. Our team is composed of problem solvers with constant curiosity and different perspectives who love to collaborate to transform and rethink IT.

    Job Summary

    We are looking for a network subject matter expert, who can troubleshoot infrastructure issues (including system issues) and also can provide architectural input to maintain and develop the network infrastructure from the tactical and long-term points of view. Also, need an individual that can contribute with expertise in Network Security, to continuously improve the security perimeter of the infrastructure.


    • Take escalations from the SRC team to troubleshoot network and systems-based issues
    • Support different Line of Business with Network/Security design considerations
    • Take ownership and establish a plan to patch all network devices 
    • Mentor and grow the skill set of the rest of the team
    • Help meet SLAs around the day to day operations of the team
    • Provide Network Security expertise to ensure the network is secure, including the management of FWs, WAF and IPS


    Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for secure.


    Education: BS or equivalent work experience


    Minimum years of work experience: 10


    Required skills:

    • Solid understanding of operating systems (Linux & Windows)
    • Solid troubleshooting skills
    • Solid network engineering principals (LAN/WAN Design)
    • Vendor experience: Fortinet WAF & NGFW, Cisco
    • Strong understanding of compliance (HIPAA, PCI)
    • Strong understanding of routing and switching (Cisco environment, BGP, OSPF)
    • Strong leadership skills
    • Strong Network Security skills (VPN,Firewalls, ACLs, WAF and IPS)
    • Good understanding of agile/scrum
    • Good understanding of cloud computing
    • Good understanding of large scale data centers


    Preferred skills:

    • Strong understanding of Load balancers
    • Knowledge of virtualization technologies (VMware, UCS)
    • Packet capture (tcpdump, wireshark analysis)

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  


    Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.


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