• QA Engineer

    Location UK-Teddington
    Job ID
    Professional Services - Software Development or Programming
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


    Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


    Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.

    Job Summary

    At Nuance Communications, everything we do is focused on developing the most human, natural, intuitive ways to use your voice to take command of information. Our people and our technology have pioneered the highest functioning speech software in the world, ceaselessly perfecting the ability for machines to recognize and emulate the human voice. We design and deliver technologies that intuitively link man, machine and the global storehouse of knowledge to help companies and consumers work seamlessly and intelligently with the world.


    We deliver Interactive Voice Response (IVR) and Voice Biometrics applications for enterprise firms. Our goal is to improve customer’s self service automation and security.  


    In this role you will be part of a project team customizing the products delivered by our R&D team and delivering them to our clients. You will be directly responsible for testing the customized IVR solutions  for our customers. You will be responsible for testing the IVR code, integration external backend systems and reporting solutions. You will be working in the full life cycle of projects including requirements, designs, implementation, testing, and deployment.




    Required Skills:

    • Creating test plans and identifying test objectives from the requirement and design specifications.
    • Designing and maintaining technical test scenarios for manual and/or automated execution.
    • Create specifications for test data and test environments.
    • Execute manual and/or automated test scenarios.
    • Producing test reports, documenting the results of the test scenarios.
    • Accurately identify and communicate defects and systems enhancements to the development teams   utilizing defect tracking system.
    • Communicating with the Project team; always to inform them of the progress / problems being encountered in the testing of any solution.
    • Excellent understanding of software testing techniques.
    • Experience in creating technical test plans and test specifications.
    • Ability to identify, isolate and document system deficiencies in a clear and concise manner.
    • Attention to detail with methodical problem-solving approach
    • Solid understanding of the SDLC and STLC
    • Excellent written and verbal communication skills (English)
    • Work independent of others when required.
    • Experience working within Microsoft server environments, understanding of database concepts
    • Scripting knowledge using Python or Perl
    • Prior experience with test automation tools using selenium.


    Education: Bachelor’s Degree in related field (C.S., E.E., M.I.S., Comp Eng.) with emphasis on software/application development strongly preferred.


    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  


    Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.


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