At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.
Reporting to PS Manager APAC, will be responsible for management of a program to continue support of a key, strategic partner in China. You will be exposed to Nuance’s industry leading speech products (ASR and TTS) built on AI and Machine Learning technologies, Nuance PS process as well as working with Nuance’s R&D teams managing delivery of projects to deliver new language capability. This role will be suited to Project Managers who love to understand the technical details and wish to contribute at a technical level.
You will help the partner to build a delivery organization comparable to Nuance for the China market. It will require management of the contractual deliveries, work across the Nuance R&D and PS organisations to support deliveries in to the partner, provide technical support and guidance on implementation approach as well as application of Nuance technology, and support the partner with sales opportunities.
You will be supported by a global team of technical experts to build your understanding of Nuance products and process to set you up for success in this role.
Principal duties and responsibilities:
Education: Bachelor’s degree, Masters or advanced degree desirable
Minimum years of work experience: 7+
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.