At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.
Report to Commercial/Gov VP and lead a team of State/Local and Gov Sales Reps to increase bookings and revenue, and develop them personally and professionally. Work with them to develop new customers, partners and expand existing accounts and relationships within the Enterprise Government market, with emphasis on driving strong relationships with our partners and our customers to fulfill through our channel partners. Take a leadership role at Nuance regarding Government Business, continuing to support Product, Business Unit leaders, Marketing and Legal on the specific requirements for this vertical.
Principal duties and responsibilities:
Education: Bachelors or Graduate Degree Preferred
Minimum years of work experience: 10 in Sales Management
Required skills: People management, new business development, deal/contract negotiation and closing, strategic thinking, account development, customer/partner relations, forecasting, Business Case Modelling, SaaS ,Government business experience, Proficiency in Microsoft Office and other desktop applications, complex team management
Preferred skills: Customer Experience Product knowledge, knowledge of contact center technologies and customer service processes, IT security experience, Web/digital experience, Artificial Intelligence understanding
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.