• Global Procurement Manager

    Location US-MA-Burlington
    Job ID
    Other - Other
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


    Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

    Job Summary

    Summary: This position leads the strategic sourcing activities for the Professional Services and transcription categories, assists with the management of other categories as needed and manages the supply chain in achieving the targeted cost reductions, while maintaining/improving product quality and supplier service levels. This successful candidate will work closely with key stakeholders to execute and further develop effective cost reduction strategies and implementation plans. The Procurement Manager's primary responsibilities are to utilize the strategic sourcing best practices to capture real savings while making effective supply base decisions and mitigating contractual risk. This includes savings captured through negotiations, consolidating company-wide volume, applying operational and commercial TCO levers to reduce cost and leading the review and negotiation of contract T&Cs.



    • Develop and implement commodity strategies and establish and maintain strategic relationships with suppliers to ensure successful implementation and support.
    • Develop, champion, and ensure implementation of ideas that will optimize and reduce the total cost of ownership year-over-year for assigned spend categories according to group guidelines.
    • Assist with the management of other procurement categories as requested.
    • Work with the Operations Purchasing team to streamline and improve sourcing processes.
    • Deliver the targeted savings amount for the category that contributes to the overall cost savings goals
    • Track forecasted vs actual savings and be responsible for communicating performance against these measures and their potential budgetary impact.
    • Work with business unit leadership to monitor supplier performance contract compliance and communicate/present results to the executive leadership team
    • Manage supplier development/relationships to ensure continuity of goods and services that meet the quality, service and price performance standards of the company
    • Develop negotiations strategies and drive negotiations to achieve stated goals and objectives
    • Drive improvement of procurement efficiency and effectiveness throughout Nuance
    • Remain current with market trends
      Identify and communicate new technologies and solutions to key problems in the assigned spend areas
    • Maintain a working knowledge of applicable federal, state and local laws and regulations as well as any internal policies (e.g. code of ethics) or procedures to ensure that the behavior exhibited by the organization with the highest level of integrity, honesty, and transparency.
    • Lead cross-functional negotiating teams targeting key spend categories.
    • Collaborate effectively across different organizational levels, functions, businesses, and geographies to realize procurement goals and objectives
    • Lead and participate in special projects as assigned.
    • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing.


    Number of Years of Work Experience: 8-12


    Required Skills:

    •Global indirect procurement experience

    •Must have experience negotiating commercial contract Terms and Conditions and working with Legal Counsel
    •Able to take the lead on implementation of savings opportunities that affect numerous lines of business
    •Strong ability and prior experience effectively communicating with and presenting to executive leaders
    •Ability to respectfully challenge senior leadership with data/fact driven hypothesis
    •Results Orientation
    •Comfort and familiarity with constructing presentations, organization communications, and business cases
    •Strong ability to build relationships and networks with multiple functions and at the leadership levels
    •Strong analytical capabilities and negotiation skills
    •Self-starter and independent worker
    •Strong leadership skills


    Preferred Skills: Prior procurement experience in the professional service and facilities sectors a plus


    Education: BA/BS in Supply Chain Management/Business or related field required with MBA preferred 

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  


    Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.


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