At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.
This role is responsible for face to face training with radiologists as well as facility administrators for our PowerScribe 360 suite of products. This is a revenue generating position - an individual that is in front of customers of Nuance’s Healthcare Diagnostic business every single week.
Responsible for functional and technical on-site, remote, and classroom training to customers. Provides customer implementation guidance with regards to application needs during new customer implementations and upgrades based on best practice experience. Provides ongoing product functional and technical training with live customers as needed. Identifies, recommends, and implements system configuration recommendations and performs on-site and remote system set-ups and configurations. Possesses depth and breadth of product knowledge. Possesses advanced knowledge of users’ applications. Provides advanced functional and technical application training and consultation on core products. Able to resolve advanced product hardware and software application problems via on-site/telephone with customer, both verbally and through remote communication packages.
Number of Years of Work Experience: 5
Education: Bachelor’s degree with related relevant application consulting and training experience with advanced technical knowledge or equivalent work experience. CTT certification a plus
Preferred Skills: Self Starter, Drive for results, Very organized, Critical Thinker
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.