• Principal Sales Engineer

    Location US-WA-Seattle
    Job ID
    Sales - All Openings
    Pos. Type
    Full Time
  • Company Overview

    Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries.


    Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

    Job Summary

    Position Summary:


    This position is required as it is a direct replacement for providing pre-sale technical discovery, privacy and security discussions and documentation which are related to new and recurring business opportunities.



    • The Principal Sales Engineer is required to provide the expertise and support primarily to the Sales Team during pre-sale activities related to Nuance's Diagnostic portfolio.
    • In addition, this position on occasion will provide support to the Implementation Teams.
    • This position is designed to be the facilitator for driving an increase in sales and capturing revenue for the overall Nuance Healthcare organization. 
    • Engage in customer discussions and presentations and support the completion of Information Security Questionnaires in order to help Nuance progress and secure new and existing business; focus on ensuring single-customer experience with clear information that provides customer confidence in meeting objectives.
    • Direct support of 4-8 sales executives for pre-sales support needs.
    • In addition, work within the broader organization to be the security subject matter expert, including working closely with C-suite contacts, CSO Enablement, R&D, Legal, etc., to promote knowledge within the broader Sales Support Sales Engineering Team.
    • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing
    • Must be able to travel up to 50% for sales team support, client support and industry events
    • Experience with SQL Server, Windows 10 and highly integrated system is highly desired.
    • Candidates will need to hold or obtain CompTIA Security + certification.


    Number of years of work experience: 8+ 

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  


    Nuance Communications, Inc. (“Nuance”) is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.

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