• Senior Quality Assurance Engineer

    Location IN-Pune
    Job ID
    Research & Development - Systems Engineering
    Pos. Type
    Full Time
  • Company Overview

    Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries.


    Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

    Job Summary

    Position summary:

    This individual will join the IVR - Voice team in Enterprise R&D. This team owns the testing of IVR - Voice products and components and is responsible to design and build manual and automated tests. The Sr. QA Engineer will be responsible to automate new tests, execute automated tests, perform automated regression testing and provide test results to the product team. The Sr. QA Engineer will build and execute tests for new features developed for the product. In this role, the Sr. QA Engineer will work closely with development and business teams to understand testing requirements, design test scenarios, write and execute manual and automated test cases. The Sr. QA Engineer will need to effectively coordinate with onshore team to achieve testing objectives.


    Principal duties and responsibilities:

    • Software development towards building & extending our testing infrastructure
    • Planning and preparing testing setup
    • Developing and running automated tests
    • Performing manual QA as needed to maintain Agile development pace
    • Part of Agile team consisting of DEV & QA which is responsible for the upcoming releases
    • Actively participate in agile processes throughout the product development
    • Expand the QA capabilities, quality and efficiency
    • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing

    Knowledge, skills and qualifications 


    Education:  Bachelor's in Computer Science or similar degree     


    Minimum years of work experience:  Minimum 5 years of relevant experience in Software Quality Assurance and Automation testing


    Required skills:       

    • Strong in core Java programming and Java logs troubleshooting
    • Python programming experience
    • Strong knowledge of Object Oriented programming
    • Strong in Web Automation using Selenium WebDriver
    • Experience of Backend/server side testing - API/Webservices testing knowledge, JSON or XML
    • Experience of Automation Framework Design and Development
    • Strong testing concepts
    • Experience of Linux/Unix platform
    • Familiarity with SQL, hands on experience on setting up MySQL
    • Should have excellent communication skills
    • Ability to carry out coordination activities with Onsite DEV/QA teams
    • Knowledge of professional software engineering practices including coding standards, code reviews, source control management, build processes, testing
    • Ability to analyze and solve complex problems quickly and creatively
    • Out of the box thinking, ability to test applications with thorough test coverage
    • Have a strong technical background and ability to learn complex products and testing methodologies quickly as well as strong and detail-oriented troubleshooting skills
    • Committed Team player and positive attitude

    Preferred skills:

    • Familiarity/experience with containerization technologies like Dockers, Kubernetes
    • Experience in CI/CD and automation through CI/CD pipeline
    • Perl programming experience
    • IVR/Telephony/Telecom/Voice Technology – MRCP, VOIP, VXML, SIP

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


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