Senior Scrum Master

Location US-MA-Burlington
Job ID
Research & Development - Software Engineer (Development or Programming)
Pos. Type
Full Time

Company Overview

Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries. 


Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

Job Summary


Nuance is currently building a completely new product which combines our successful speech recognition technology with language understanding to go even further than our current products in unburdening doctors and allowing them to focus on the practice of medicine. This product will be highly innovative and is intended to achieve something currently not available anywhere in the market. We are looking for somebody innovative, curious and able to get things done quickly. The focus of this position will be on the interaction between the new software stack and existing HIS / EHR platforms. Therefore, previous experience with HL7, FHIR and/or similar data exchange protocols used in the medical sector are a must. You will be in a position to significantly influence architecture while working with an enthusiastic and highly skilled team in an international company. The team designing the new product is currently located in Boston, Durham, and Vienna.


Principal duties and responsibilities:

  • Act as a liaison between the development teams in multiple geographies. Track all aspects of the engineering process, including development milestones, QA progress, documentation impact, and release schedules.
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to management as needed
  • Perform risk management to minimize project risks
  • Create and maintain comprehensive project documentation
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Use and continually develop leadership skills
  • Develop spreadsheets, diagrams and process maps to document needs
  • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for secure

Education: BS in computer science or related discipline

Years of Experience: 5+


Required skills:

  • Experience as a scrum master
  • Experience writing user stories and developing and reviewing requirements with stakeholders.
  • Experience with SDLC lifecycle management
  • Experiencing coaching team members on Agile best practices
  • Experience with Jira or other story management and bug management software
  • Experience reporting team schedules, status, risks and issues to executives
  • Excellent verbal and written communications skills
  • Experience with security aware development including threat and risk analysis
  • Experience with Agile/Scrum methodologies.
  • Proven ability to run scrum teams
  • Familiar with agile development
  • Excellent communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Advanced MS Office skills
  • Good working knowledge of development workflow systems such as Atlassian Tools Set



B.S. in Computer Science or relevant work experience 

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy.  If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.


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